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Shipping & Returns Policy

UK Mainland Delivery is free

We at Bedrocks make every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to us within 24 hours of receipt.

We will then contact the shipping company to file a claim on your behalf. On Confirmation of damaged merchandise we will offer you an exchange or a full refund.

Once payment has been cleared we try our best to dispatch all orders within 24 hours of a working day for next day delivery.

Delivery Costs

UK Mainland Delivery is free

Ireland & Highland Areas - Please contact me (01795 432775)

Returns

If the return is the result of our error, the cost of the return shipping is free. If your return is not the result of our error, the shipping costs associated with your return will be deducted from the amount of the refund. Once your return has been received, we will issue a refund within 14 days.